TangerynTek

Developer Profile

Franklyn Fosu

IT Support Engineer | Cybersecurity Analyst | WordPress Developer

Southend-on-Sea, Essex, United Kingdom

Open to IT Support, Network Support, Cybersecurity and WordPress opportunities

About

IT and cybersecurity professional with hands-on experience supporting users, business systems and infrastructure across multi-site environments. I combine IT support, systems administration, cybersecurity operations and WordPress development to solve technical problems, improve reliability and help organisations work securely.

Experience

A

Cyber Security Intern – SOC & Threat Intelligence

Amdari

Apr 2026 – Jul 2026 · United Kingdom

Triaged security alerts across cloud, identity, endpoint and user environments; analysed indicators of compromise and attacker activity; documented investigation findings, escalations and remediation actions.

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System Administrator

UTRAK Savings and Loans Ltd

2024 – 2026 · Ghana

Provided 1st and 2nd line support across 12 branches and a sister company, resolved 100+ support tickets per month, monitored infrastructure, administered user access and coordinated vendor escalations.

T

Freelance WordPress Developer & IT Consultant

TangerynTek

2016 – Present · United Kingdom / Remote

Built, secured and maintained 20+ WordPress websites, repaired 80+ computers, administered Microsoft 365 and Google Workspace environments, removed malware and trained clients in safe digital practices.

A

Data Specialist

AyaData Ghana Ltd

2021 – 2022 · Ghana

Completed data annotation, audio transcription and quality-assurance work for machine-learning projects using Labelbox, Dataloop and V7.

Projects

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TangerynTek Business Website

WordPress business and portfolio website

Current · tangeryntek.com

Responsive service and portfolio website presenting WordPress development, IT support and cybersecurity services.

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One Flesh Couples Web Application

Interactive WordPress web application

2026 · one-flesh.com

Developed a card-based relationship web application with session selection, timed activities, sharing, donation and responsive mobile functionality.

S

Multi-Site SIEM & Log Infrastructure

Splunk Enterprise project

2026 · Technical lab

Deployed a centralised SIEM across three office locations, onboarded security and network logs, and created dashboards, alerts and an operational runbook.

Skills

IT Support1st & 2nd Line SupportMicrosoft 365Google WorkspaceActive DirectoryLAN/WANNetwork TroubleshootingWordPressHTMLCSSJavaScriptPHPSplunkMicrosoft SentinelMITRE ATT&CKNessusIncident ResponseVulnerability ManagementITIL 4

Education

A

BSc Information Technology and Management

Atlantic International University

2024

G

WASSCE

Ghana

Licences & Certifications

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Google Cloud Cybersecurity Professional Certificate

Google

2026

B

Cybersecurity GRC

Better Cyber Career

2025

G

ITIL 4 Foundation

GI-KACE

2024

I

IBM Cybersecurity Analyst Professional Certificate

IBM

2023

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Google IT Support Professional Certificate

Google

2022