TangerynTek

Privacy Policy

Last updated: 10 June 2026

This Privacy Policy explains how Tangeryntek collects, uses, stores, and protects personal information when you visit or use our website, tangeryntek.com.

Tangeryntek is committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent way.

1. Who we are

This website is operated by Tangeryntek.

For the purposes of UK data protection law, Tangeryntek is the data controller for the personal information collected through this website.

Contact details:
Email: contact@tangeryntek.com
Business name: Tangeryntek
Business address: Serving small businesses remotely across Essex, London, UK and globally.

2. Information we collect

We may collect the following types of personal information:

Name
Email address
Phone number, if provided
Message details submitted through contact forms
Account registration details, if account features are available
Order, booking, or payment-related information, if services or products are purchased
Technical information such as IP address, browser type, device type, operating system, referral source, pages visited, and website usage data
Marketing preferences, such as whether you have agreed to receive email updates

We only collect personal information where it is necessary for the purpose for which it is provided.

3. How we collect your information

We may collect information when you:

Visit our website
Complete a contact form
Sign up to receive updates or newsletters
Create an account
Make an enquiry
Purchase a product or service
Communicate with us by email
Use website features, tools, or interactive services
Accept cookies or similar tracking technologies

4. How we use your information

We may use your personal information to:

Respond to your enquiries
Provide information, services, or support you request
Create and manage user accounts, where applicable
Process orders, bookings, or payments, where applicable
Send service-related emails
Send newsletters or marketing emails where you have given consent or where we have a lawful basis to do so
Improve our website, services, and user experience
Monitor website performance and security
Prevent fraud, misuse, or unauthorised access
Comply with legal, regulatory, tax, and accounting obligations

5. Our lawful basis for using your data

Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the situation, we may rely on one or more of the following lawful bases:

Consent
Where you have given clear permission, for example when signing up to receive marketing emails or accepting optional cookies.

Contract
Where we need to use your information to provide a service, fulfil an order, manage an account, or respond to a request before entering into a contract.

Legal obligation
Where we need to keep or share information to comply with legal, tax, accounting, or regulatory duties.

Legitimate interests
Where it is necessary for our business interests, provided your rights and freedoms do not override those interests. This may include improving our website, responding to enquiries, protecting our website from misuse, and maintaining business records.

6. Email marketing

If you sign up to receive email updates, newsletters, promotions, or other marketing messages, we may use your email address to send those communications.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We may use an email service provider, such as Brevo or another similar provider, to manage and deliver our emails.

7. Cookies and analytics

Our website may use cookies and similar technologies to:

Make the website work properly
Remember user preferences
Understand how visitors use the website
Improve website performance
Support security and fraud prevention
Deliver relevant marketing, where applicable

Some cookies are essential for the website to function. Optional cookies, such as analytics or marketing cookies, will only be used where required consent has been obtained.

You can control cookies through your browser settings and, where available, through our cookie consent tool.

8. Payments

If we offer paid products or services, payments may be processed by third-party payment providers such as Stripe, PayPal, WooCommerce Payments, or another provider.

We do not intentionally store full payment card details on our website. Payment information is handled securely by the relevant payment provider according to their own privacy and security policies.

9. Sharing your information

We do not sell your personal information.

We may share personal information with trusted third parties where necessary, including:

Website hosting providers
Email delivery providers
Payment processors
Analytics providers
IT support and security providers
Professional advisers such as accountants or legal advisers
Regulators, law enforcement, or government authorities where legally required

We only share the information necessary for the relevant purpose.

10. International transfers

Some service providers we use may process personal information outside the United Kingdom.

Where this happens, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your personal data in line with applicable data protection law.

11. How long we keep your information

We only keep personal information for as long as necessary for the purposes described in this Privacy Policy.

The retention period may depend on the type of information and why it was collected. For example:

Contact form enquiries may be kept for as long as needed to respond and maintain business records.
Account information may be kept while the account remains active.
Transaction records may be kept for legal, tax, and accounting purposes.
Marketing data may be kept until you unsubscribe or withdraw consent.

When personal information is no longer needed, we will delete it or anonymise it where appropriate.

12. How we protect your information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

13. Your data protection rights

Under UK data protection law, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of processing
Object to certain types of processing
Request transfer of your personal information
Withdraw consent where processing is based on consent
Complain to the UK Information Commissioner’s Office

To exercise your rights, contact us at:

[insert contact email]

We may need to verify your identity before responding to your request.

14. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office, which is the UK regulator for data protection matters.

Website: ico.org.uk

15. Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices, content, or security of third-party websites.

You should read the privacy policy of any external website you visit.

16. Children’s privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us, and we will take appropriate steps to delete it.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised “Last updated” date. You should check this page regularly to stay informed about how we protect your information.